Tag Archives: just…cool

Learning from CVS – When is telemedicine disruptive, and when is it just…cool technology?

By REBECCA FOGG  The Theory of Disruptive Innovation, defined by Harvard Business School (HBS) Professor Clayton Christensen in 1997, explains the process by which simple, convenient and affordable solutions become the norm in industries historically characterized by expensive and complicated ones. Examples of disruption include TurboTax tax preparation software, which disrupted accountants, and Netflix, which… Read More »