Tag Archives: Consumer

UnitedHealth says Q3 volume rebounds, net income down on consumer price breaks

Dive Brief: UnitedHealth Group bested Wall Street expectations and reported a lower-than-expected medical cost ratio of 81.9% for the third quarter as members continue to delay care amid the pandemic. Although utilization is not back to normal, it is hovering around 95% of pre-pandemic levels, considerably higher than the second quarter, executives said Wednesday. The… Read More »

Consumers Connecting for Health for Body, Mind & Spirit – A View from the Consumer Technology Association

In January 2020, before we knew how to spell “coronavirus,” millions of consumers were already “Amazon-Primed” for everyday life-flows and consumer behaviors. The pandemic has accelerated consumer trends already in motion early this year when the Consumer Technology Association (CTA) convened the annual CES 2020 in Las Vegas. I covered the event here in Health… Read More »

The Latest Health Technology Vision and Consumer Behavior Insights From Accenture

The COVID-19 pandemic hastened digital transformation for both the health care industry and for individuals — as health consumers, patients, caregivers, and health citizens. Two new reports from Accenture update our understanding of the changed health consumer in the context of both “home: and the health care ecosystem. These reports are Accenture’s annual Digital Health… Read More »

Saving Money as a Financial Vaccine: BlackRock Finds Consumer Savings Drain and Etsy Sellers Not Saving Much

“Americans are feeling incredible financial pressure as a result of the COVID outbreak,” John Thompson, Chief Program Officer with the Financial Health Network. One in three people in the U.S. has skipped or stopped paying a bill, and over half of Americans have used emergency savings, according to a survey from the BlackRock Emergency Savings Initiative… Read More »

COVID-19’s Consumer Health Care Behaviors: Telehealth, Trauma, and Trust, via PwC

In a matter of several weeks, people living in the U.S. have endured massive personal social, emotional, physical and fiscal disruption due to the COVID-19 pandemic. State mandates to shelter at home, the adoption of wearing face masks and covers in public, and re-making dining tables and dens into home-working spaces for kids in school… Read More »

Foggy Landscapes: From Patient to Consumer – Lygeia Ricciardi

Ten years ago, the idea of a patient not only having a voice in their healthcare, but ultimately influencing how they are treated was practically unheard of. In today’s society, we have access to an abundance of resources that allow us to hire/buy/sell practically anything with one click. Advances in consumer technology have made purchasing… Read More »