Tag Archives: practices

Critical practices to improve business associate management

As healthcare organizations face increased risk of privacy and security breach, recognizing the significant role played by their business associates is critical. Rigorous due diligence is part of the risk analysis conducted by covered entities (CEs) to ensure partners have HIPAA-compliant policies in place to safeguard the privacy and security of protected health information (PHI).… Read More »

Patient relationship management tech cuts practice’s no-show rate by half

Salt Lake Retina in West Jordan, Utah, was making reminder phone calls the old-fashioned way – one call at a time. THE PROBLEM This was a very time-consuming process for a practice that sees more than 120 patients every day. Conducting this outreach would take one full-time staff member most of the day. This was… Read More »

Implementation best practices: Clinical communication in the spotlight

Communication between caregivers and others throughout a healthcare organization, be it a health system or hospital or group practice, is critical. Any hiccups in communications can directly impact patient care or even cause medical errors. Healthcare communications technology has come a long way since the days of pagers and landline telephones. Today smartphones are everywhere,… Read More »