Tag Archives: Patient

Patient relationship management tech cuts practice’s no-show rate by half

Salt Lake Retina in West Jordan, Utah, was making reminder phone calls the old-fashioned way – one call at a time. THE PROBLEM This was a very time-consuming process for a practice that sees more than 120 patients every day. Conducting this outreach would take one full-time staff member most of the day. This was… Read More »

Foggy Landscapes: From Patient to Consumer – Lygeia Ricciardi

Ten years ago, the idea of a patient not only having a voice in their healthcare, but ultimately influencing how they are treated was practically unheard of. In today’s society, we have access to an abundance of resources that allow us to hire/buy/sell practically anything with one click. Advances in consumer technology have made purchasing… Read More »

No improvement in patient access to online health records, ONC finds

Dive Brief: The percentage of patients offered online access to their medical records didn’t change from 2017 to 2018, remaining just above 50%, according to a new data brief from the Office of the National Coordinator for Health IT. A slightly higher number of those offered access actually viewed their records online last year compared… Read More »